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Court Operations Associate, Hennepin County, Criminal Division I (3 positions)

Minnesota Judicial Branch
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Hennepin County District Court is accepting applications for three Court Operations Associate openings in Criminal Division I, C-11 and Public Safety Facility (PSF).
 
Court Operations Associates work individually and in teams on a variety of administrative assignments that require dedication to providing customers with a professional court experience; an eye for detail; and excellent communication, time management and technological skills to match our fast-paced, high-volume, electronic environment. This is a diverse, professional environment that promotes equity for all court staff and court users. 
 
The Criminal Division I teams are located in downtown Minneapolis:
  • Hennepin County Government Center: 300 South 6th Street, C-1153 (eleventh floor)
  • Public Safety Facility: 401 South 4th Street, Suite 134 (first floor)
These AFSCME-represented positions are classified as a Senior Court Clerk, with a working title of Court Operations Associate. The core hours for these positions are 8:00 a.m.-4:30 p.m., Monday-Friday, but may vary depending on the assignment and operational needs within Division I. These positions are currently working both on-site and remotely, depending on business needs. Expected starting salary for external candidates is $20.44 per hour.
  
The Minnesota Judicial Branch offers a comprehensive benefits package. To learn more about benefits, click here.
Example of Duties
  • Serve as courtroom clerk in high volume, fast-paced courtrooms calling cases, administering oaths, and both recording and updating court outcomes timely and accurately
  • Communicate with the Judicial Officers, Court Reporter, and justice partners for clarification during court proceedings
  • Provide information regarding case outcomes, court procedures, forms and documents, and court dates over the phone, via email, in the courtroom, and at the front counter
  • Respond to requests from the Bureau of Criminal Apprehension, Department of Public Safety, and other agencies
  • Interview in-custody and out-of-custody defendants to determine Public Defender eligibility
  • Prepare and scan documents for electronic imaging
  • Work with cases/documents from electronic workflow queues
  • Initiate criminal court cases in the Minnesota Court Information System (MNCIS)
  • Review and process complex legal documents
  • Update criminal case information in an accurate and timely manner
  • Schedule/reschedule court cases and contact parties involved
  • Prepare and distribute court calendars
  • Receive payments and processes financial transactions into MNCIS
  • Prepare, validate and issue warrants and subpoenas
  • Prepare workhouse and Department of Corrections commitments
  • Process criminal expungements, post-conviction reliefs, appeals, trial exhibits, and other duties as assigned
Typical Qualifications
MINIMUM EDUCATION AND EXPERIENCE:
  • High school diploma or equivalent.
  • Six months of recent experience in a highly technical administrative position (for example: court clerk, legal assistant, medical billing specialist).
  • As these positions will be working partially remotely, access to reliable internet connection is required during this time.

MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES:
  • Demonstrated ability to transition from one assignment to another with ease.
  • Ability to multitask and prioritize work duties, work well under pressure, and work in a high-volume, fast-paced environment.
  • Ability to communicate effectively in writing and verbally with attorneys, probation officers, court staff, judicial officers, and the general public.
  • Proficient in Microsoft Office Suite and other computer software with the ability to develop/create and revise court forms and monitor, reproduce, and order forms as necessary.
  • Ability to process financial transactions accurately with an eye for detail.
  • Excellent customer service and interpersonal skills, including the ability to de-escalate difficult customer interactions.
  • Ability to remain flexible and adaptable to changes including assignments, procedures, and new initiatives.
  • Self-motivated.
  • Team-oriented, with a positive attitude.
  • Ability to work in an inclusive, multicultural environment that values diversity and relationships.
  • Ability to professionally exhibit cultural sensitivity, patience, and understanding in the course of work duties.
PREFERRED QUALIFICATIONS:
  • Paralegal, Associate, or Bachelor's degree in Criminal Justice or related field.
  • Proficiency in a second language other than English.
  • Extensive knowledge of current Criminal Division policies, procedures and processes with a high proficiency in criminal case initiation and criminal courtroom clerking.
  • Experience with document imaging, indexing and working with cases/documents from electronic workflow queues.
  • Detail-oriented with the ability to continuously learn and retain new material, concepts, and ongoing procedural changes.
  • Well-organized and analytical.
Supplemental Information
The Minnesota Judicial Branch (MJB) is committed to providing fair and equal access to justice. If you share this same commitment, desire a meaningful career serving the public, and want the opportunity to make a difference for your community, consider a career with us. We celebrate and are committed to the principles of diversity and inclusion, and actively seek and encourage applications from persons with diverse backgrounds and characteristics. Minnesota Judicial Branch employees consistently express pride in their public service and in the quality of programs and services provided to customers, as well as appreciation for the teamwork and collaboration that is promoted within the MJB. To learn more about working for the Minnesota Judicial Branch, watch this video.
 
Instructions for Applying:
Please complete your application for these positions online. 
 
These AFSCME-represented positions are posted for bidding, internal, and external application simultaneously and will be filled in accordance with the AFSCME contract. 
 
All employment offers are contingent upon satisfactory results of a criminal background check. An employment offer may be rescinded if the background check identifies job related convictions.
 
Please contact our recruitment team with questions regarding this posting via email: 4thRecruitment@courts.state.mn.us; or phone: 612-348-2298.
 
Equal Opportunity Employer:
It is the policy of the Minnesota Judicial Branch that all decisions regarding employment are made without discrimination on the basis of disability. Please let us know if you need a reasonable accommodation for a disability to participate in the employee selection process by contacting Human Resources via email: 4th.Human.Resources@courts.state.mn.us.

The Minnesota Judicial Branch is an Equal Opportunity Employer. It is the policy of the Minnesota Judicial Branch that all decisions regarding recruitment, hiring, promotions, and other terms and conditions of employment be made without discrimination on the grounds of race, color, creed, religion, national origin, gender, marital status, status with regard to public assistance, membership or activity in a local human rights commission, disability, sexual orientation, or age. We value and encourage applicants from diverse backgrounds.