Student Trainee (Program Support Assistant)
These positions will be filled in one of the following components within Health and Human Services, Office of the Inspector General.
- The Immediate Office (IO) is comprised of the Front Office, Congressional Affairs, and Communications, working in concert with component leadership to set strategic goals for the organization.
- The Office of Audit Services (OAS) provides auditing services for HHS, either by conducting audits with its own audit resources or by overseeing audit work done by others.
- The Office of Evaluation and Inspections (OEI) conducts national program evaluations to provide HHS, Congress, and the public with timely, useful, and reliable information on significant issues.
- The Office of Investigations (OI) conducts criminal, civil, and administrative investigations of fraud and misconduct related to HHS programs, operations, and employees.
- The Office of Management & Policy (OMP) oversees a diverse portfolio, which includes budget formulation, execution, and funding of the State Medicaid Fraud Control Unit grant program; human capital planning; information technology solutions; data analytics; and administrative services.
As a GS-4 Student Trainee (Program Support Assistant), you will:
- Provide assistance to the supervisor in the preparation of a variety of administrative material required to support the organization. Assist in reviewing reports and other documents for correctness and verifying discrepancies with the appropriate office or individual.
- Assist higher level employees in evaluating the success of projects in attaining their productive goals.
- Conduct follow-up actions to assure timely receipt of responses.
- Assist in assembling data and consolidating and preparing reports for assigned and reviews for correctness and conformance to organizational policies.
- Answer phones and route callers to appropriate personnel within the organization.
As a GS-5 Student Trainee (Program Support Assistant), you will:
- Identify data required for use by management for various programs and identify various resources required to support program operations.
- Write reports of study findings for projects.
- Research and investigate new or improved business and management practices for application to agency programs or operations.
- Assist higher level employees in evaluating the success of projects in attaining their productive goals.
- Assist in assembling data and consolidating and preparing reports for assigned for projects.
- Types memorandum, reports and other documents as assigned and reviews for correctness and conformance to organizational policies.
This is an excepted service appointment under the OIG Pathways Internship Program. The internship will begin May 2022 and is not to exceed September 30, 2022. This appointment does not allow for non-competitive conversion to a term or permanent appointment in the federal service.
Internship Eligibility Requirements: Individuals accepted for enrollment (must provide an acceptance letter from the academic institution on letterhead) or students enrolled (you must provide academic transcripts) in an accredited college (including 4-year colleges/universities, community colleges, and junior colleges); professional, technical, vocational, and trade school; advanced degree programs; or other qualifying educational institution pursuing a qualifying degree or certificate. Note: You must provide an unofficial academic transcript that reflects your current enrollment and a verification of Spring 2022 enrollment. If you have been accepted for enrollment at a qualifying academic institution, you must submit an acceptance letter from the academic institution on the institution's letterhead. For Summer 2022 or Fall 2022 enrollment, you must provide sufficient academic documentation to be appointed.
To qualify for the GS-04 grade level, the applicant must:
- Have graduated from high school and successfully completed at least two years of academic education above the high school level; OR
- Have at least one year of general experience as it relates to having a clerical knowledge and skill. General experience is a demonstrated experience using word processing hardware and software; producing, storing, retrieving, and printing documents; sorting, calculating, and retrieving information from electronic databases or spreadsheets; composing and reviewing reports, charts, and graphs; operating office equipment; sorting, filing and retrieving materials in alphabetical, numerical or chronological order; and answering office telephones and referring calls to appropriate staff; OR
- Have a combination of general experience and education described above.
Note: One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university.
To qualify for the GS-05 grade level, the applicant must:
- Have completed a 4-year course of study leading to a bachelor's or equivalent degree; OR
- Have 1 year of specialized experience equivalent to at least a GS-4. Examples of specialized experience includes experience preparing and/or editing databases, spreadsheets, correspondence, reports and other documents; conducted non-complex presentations, used word processing hardware and software; produced, stored, retrieved, and printed documents; sorted, calculated, and retrieved information from electronic databases or spreadsheets; composed and reviewed reports, charts, and graphs; operated office equipment; sorted, filed and retrieved materials in alphabetical, numerical or chronological order. OR
- Have a combination of the education and specialized experience described above.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Your resume should include the dates of all qualifying experience (from month/year to month/year) and the number of hours worked/volunteered per week.